Website Use

A Workcover Victims Diary Website/Blog  Use: Frequently asked questions


FAQ website use

Since Diary of a WorkCover Victim’s inception, quite a few of our readers and fans have had questions about using our website/Blog and any of its features.  Below, you will find answers to the most frequently asked questions. Also, feel free to submit a question of your own. We will do our best to answer it (in a timely manner).

Please also read the information on the ‘Connect‘ page which explains how to comment etc. as well as our Comment policy.
  • I am an injured worker, on heavy duty painkillers including stuff like Lyrica which seems to affect my vision, and I find it rather difficult to read your website/blog on a dark background with orange links…

Good news! As you can see we have now (May 2014) completely redesigned our website/blog for injured workers like you – our dark background is gone, our text is enlarged and overall this should make reading a lot easier! We hope you like our new lean but mean (and more professional) blogging theme.

  • Do you recommend a certain web browser (Internet Explorer, Firefox, Google Chrome, Opera, etc.)?

While has been tested and is functional on all major web browsers (see below), it is optimised for use with Firefox. In our experience, Firefox offers the fastest web-browsing speed and the best functionality. To download, visit

We have vigorously tested our site on Internet Explorer 9+, the latest versions of Firefox, Safari and Chrome.


Note that our website/blog does not support Internet Explorer 6 or 7 (because they are so outdated!) and purely ensure the content of the website looks good in Internet Explorer 8. If you use Internet Explorer 6, 7, or 8 please consider upgrading to the latest Internet Explorer to have the best experience with our site. Or switch to a different browser, the web will thank you!

Our site is also designed to be responsive, meaning that it works on Desktops, Laptops, iPads, Tablets and iPhones!

  • The text on some of your pages or posts is too small for me to read. Is there any way for me to enlarge the text?

Absolutely. Most web browsers have the functionality to zoom-in. The easiest way to do so is by holding the “ctrl” key and pressing the “+” key to zoom in and the “-” key to zoom out. Alternatively, you can hold “ctrl” while scrolling your mouse wheel. Don’t forget that this tip will work on all websites, not just on our site!

We are also committed to ensuring that our site is accessible to all users!

eSSENTIAL Accessibility can provide you with a specialised web browser free of charge, which is great for individuals who have trouble typing, moving a mouse or reading can’t access the web without assistive technology. It features an array of keyboard and mouse replacement solutions to enhance user experience and to help make the web accessible to all. These “alternative input methods” include a webcam-based hands-free movement tracking system that allows users to overcome any physical limitation. It also includes a web page reader. See the complete list of features here. You can download the app (browser) form the eSSential Acccessibility website.


Here are some additional Resources for Accessibility


  • How do I get one of those little images show up when I comment on an article/post?

workcovervictim-gravatarOne of those little images is called a “Gravatar” or a Globally Recognized Avatar. A Gravatar is an image that follows you from site to site appearing beside your name when you do things like comment or post on a blog, and help identify your posts on blogs and web forums, so why not on this site? It’s pretty fun!

You basically upload it and create your profile just once using any email address, and then when you participate in any Gravatar-enabled site, like aworkcovervictimsdiary, your Gravatar image will automatically follow you there.

To get your Gravatar, simply go to and follow the easy sign up steps. Here’s an “how to” as well…

  • Can I use 🙂 smilies in my comments?

Here is a list of all the smilies that you can use:

🙂 type:)
😕 type:?






Additional Resources

Finding articles and information, seeking advice.

If you have a question or need advice re your workcover claim/situation

You can post your questions on our “I need help” page  where our Team and other injured workers may have advice for you or experience with your specific situation in your state. Remember to mention the state you are located in as the workcover laws are different in every state/territory.

Search box and the Tags:


workcovervictimsdiary-search-tools(on the right hand side of the blog): our site contains over a thousand articles and chances are thataworkcovervictimsdiary-tags the information you are looking for is already on the site. You can use the search box (see image left) to type in a keyword(s) i.e. type in “IME” (see below – use our advanced search), or you can search the Categories. An easier way is to select the Tags.For example if you are looking for information about independent medical examinations, simply click on the tag “IME”, which will show you all the posts and articles about IMEs. (see image right).

You can also view our site’s content in the form of a Sitemap , showing our archives, for ease of reference.


Use our advanced search

search-aworkcovervictimsdiaryYou can type a keyword in to the search box (top right and bottom of side bar on page) and you will see a little wheel spin while the site is looking for all articles that contain the keyword. For example: I am looking for “impairment” articles and started typing “impairm” as my keyword; after a few seconds the articles come up automatically! (see picture on left)

Relevant workcover legislation in each state

Head on over to our section: Resource Centre in the  (top)menu, which contains a page titled “workcover legislations” where you can find all the workcover laws in every jurisdiction (state and territories).

Frequently asked questions

We have created pages and lists of FAQs, i.e. WorkSafe VIC FAQ, where you can find heaps of information.



New site (May 2014)

Since our blog redesign (May 2014) it is highly likely that some links in our articles no longer function and that images and attachments are missing. Please forgive us for this (rest assured we are revising every single article), and help us by emailing the article/post which has the broken link(s) so we can fix it.

Also chances are that if you correct the link you see in your browser (bottom or top) to include the ‘a’ of, it may be fixed!


updated19 September 2014

3 Responses to “Website Use”

  1. Dear Victims,

    I have an ongoing Comcare claim that has been delayed/postponed every time before a conciliation with requests from my employer to revisit the IME’e for supplementery report updates (4 times now ) … Been close to 3 years and I have never been to a conciliation conference. The reports appear to be me in my favor despite the IME working for the respondant.My lawyer has just been advised that my employer now wants to cancel my conciliation and they have not made an offer to settle either ( 2 weeks from now ) …. I do not know what to think of it. Highly unusual and it’s getting me worried. Does this mean that the matter will be going to a hearing? I am now being asked if I would consider a settlement when I am totally incapacitated. I don’t know if this is a game the respondent plays so I can accept a one off settlement rather thn an ongoing benefit under the Comcare scheme.

    Any thoughts/idea or similar experiences would be appreciated.

  2. Hi
    I have a workcover claim lodged for a mental issue in Queensland. As part of the process my statement to workcover is sent to my employer.
    The employer has allowed this statement to be read by people throughout the office, people with no involvement in the claim.
    Where do I stand


    • Hi Nigel,

      It seems your help request ended up under ‘Website Use’ & I note was submitted last year. It is something I have delved into so I thought I would answer for anyone who may be in a similar situation. I’m not familiar with other state law so my opinion (not legal advice) is for Queensland & Commonwealth.

      Your statement forms part of natural justice process used by WorkCover Queensland. Never the less you have rights all be it conditional. 1st of all your employer now in receipt of your statement has an ’employee record’ which is exempt under the Privacy Act for in-house use. However the employer needs to be mindful not to be careless with its circulation so as to cause you any mistreatment in the workplace. On the other hand WorkCover has more responsibility to only provide employer necessary information as part of natural justice & any administrative request. You can check what exactly has been provided by WorkCover against their policy of disclosure under Information Privacy Act & Workers Compensation & Rehabilitation Act. Basically WorkCover as a Government body must follow a range of principles (like described in Privacy Act ) which parallels principles in Information Privacy Act; except where specifically legislated in Workers Compensation & Rehabilitation Act. So you end up with a modified Right To Information (RTI) process that WorkCover is required to follow. The flip side to all of this is that you can request a complete copy of your file held by WorkCover Qld at no cost by digital delivery. This should include all of employers communication, doctors referrals, letters & reports as well as IME’s if any. PI lawyers routinely request your WorkCover file/s with your written consent

      Privacy standards for employee records is a deficient part of Queensland & Commonwealth laws. The Australian Law Reform Commission (ALRC) reported years ago (2008 related to report 108 from memory) the need to drop exemption in Privacy Act but not by lowering current standards. Tort law & defamation is from my lay understanding costly to access civil remedy & the courts only want to hear serious matters of harm &/or loss.

      I hope things worked out for you!

      For more information see

      HardRockTuffNut April 11, 2015 at 7:59 pm
read-before-u-commentThis is a statement pointing you to our seriously injured but esteemed and honourable Social Networking Sites Warning and our comment policy. A must read in the context of a very adversarial workcover system! Remember to mention in which state you reside if you seek advice.

Leave a Reply

Your email address will not be published. Required fields are marked *